About Company
Isagenix International is a global well-being company committed to creating impactful solutions that nourish the body and mind. With a mission to empower people to live their best lives through superior nutrition and a supportive community, we are constantly innovating and expanding our reach. Our dedication extends to our internal operations, where we leverage cutting-edge technology like Salesforce to optimize our processes, enhance customer engagement, and drive business growth. We believe in fostering a dynamic and collaborative work environment where every team member has the opportunity to learn, grow, and contribute meaningfully to our collective success. Join Isagenix and be part of a company that truly makes a difference in the world.
Job Description
Are you a seasoned Salesforce expert with a passion for teaching and empowering others? Isagenix International is actively seeking a highly skilled and enthusiastic Salesforce Trainer to join our team in Mesa, Arizona. In this pivotal role, you will be responsible for designing, developing, and delivering comprehensive training programs for our diverse user base, ranging from new hires to experienced professionals. Our ideal candidate possesses deep knowledge of the Salesforce platform, excellent communication skills, and a proven ability to translate complex technical concepts into easily understandable and actionable insights. You will play a crucial role in maximizing our Salesforce investment by ensuring our employees are proficient in leveraging the platform’s full capabilities to drive productivity and achieve business objectives. This is an exciting opportunity to shape the learning journey of our teams, foster a culture of continuous improvement, and contribute directly to the efficiency and success of our sales, marketing, and customer service operations. If you thrive in a fast-paced environment and are dedicated to making a tangible impact through education, we encourage you to apply. The role involves a blend of classroom, virtual, and one-on-one training sessions, curriculum development, and ongoing support to ensure our Salesforce users are always at the top of their game. We are looking for someone who can not only teach the ‘how’ but also the ‘why’, inspiring users to adopt best practices and embrace the platform as a tool for success.
Key Responsibilities
- Design, develop, and update engaging Salesforce training curriculum and materials (e.g., presentations, user guides, quick reference cards, e-learning modules).
- Deliver instructor-led training sessions (both in-person and virtual) to various departments and user groups.
- Conduct one-on-one coaching and support for users requiring personalized assistance.
- Assess training effectiveness through evaluations, feedback, and performance metrics, continuously refining programs for optimal results.
- Stay current with Salesforce updates, new features, and best practices, integrating relevant changes into training programs.
- Collaborate with Salesforce Administrators, business analysts, and department leaders to identify training needs and tailor content accordingly.
- Create and manage training schedules, ensuring timely delivery of programs to meet organizational demands.
- Provide post-training support and resources to ensure successful user adoption and ongoing proficiency.
- Serve as a subject matter expert for Salesforce functionality and user best practices.
Required Skills
- 3+ years of experience as a Salesforce Administrator, Consultant, or Trainer.
- Demonstrated expertise in Salesforce Sales Cloud, Service Cloud, and Lightning Experience.
- Proven experience in designing and delivering technical training programs to diverse audiences.
- Excellent verbal and written communication, presentation, and interpersonal skills.
- Strong understanding of adult learning principles and instructional design methodologies.
- Ability to simplify complex technical information for non-technical users.
- Proficiency in creating engaging and visually appealing training materials.
- Salesforce Administrator Certification (ADM 201) is required.
Preferred Qualifications
- Bachelor's degree in Business, Information Technology, Education, or a related field.
- Salesforce Certified Advanced Administrator, Sales Cloud Consultant, or Service Cloud Consultant certifications.
- Experience with other Salesforce clouds (e.g., Marketing Cloud, Experience Cloud).
- Familiarity with Learning Management Systems (LMS) for content delivery and tracking.
- Experience working in a global organization or a fast-paced corporate environment.
Perks & Benefits
- Competitive salary and performance-based bonuses.
- Comprehensive health, dental, and vision insurance plans.
- 401(k) retirement plan with company match.
- Generous paid time off, including vacation, sick leave, and holidays.
- Opportunities for professional development and Salesforce certification reimbursement.
- Access to Isagenix products and wellness programs.
- Collaborative and supportive work environment.
- On-site fitness facilities and employee wellness initiatives.
How to Apply
If you are a highly motivated Salesforce professional eager to make a significant impact through training, we encourage you to apply! Please submit your resume and a cover letter detailing your relevant experience and why you are the ideal candidate for this role. Click on the application link below to proceed with your submission.