About Company
DHL Supply Chain, a division of Deutsche Post DHL Group, stands as the world’s foremost contract logistics provider, strategically combining unparalleled global scale with invaluable local expertise to meticulously optimize our customers’ supply chains. Our extensive services span across warehousing, intricate distribution networks, seamless e-commerce fulfillment, and a spectrum of value-added services, all meticulously designed to ensure products transition efficiently and effectively across the globe. Our operations in Charlotte, North Carolina, serve as a pivotal hub within our expansive network, playing a critical role in supporting diverse industries and facilitating comprehensive, seamless logistics solutions. We are profoundly committed to fostering a culture of innovation, upholding sustainable practices, and nurturing a collaborative environment where our employees are empowered to flourish and make a tangible, impactful difference. Join a global leader that not only values your expertise but also actively empowers you to shape and define the future of logistics.
Job Description
Are you a highly experienced logistics professional with an unwavering passion for operational excellence and inspiring leadership? DHL Supply Chain in Charlotte, North Carolina, is actively and immediately seeking a dynamic Warehouse Manager to take the helm of one of our state-of-the-art facilities. This is more than just a job; it is a profound opportunity to drive significant, measurable impact within the world’s leading entity in supply chain management. As our Warehouse Manager, you will be critically positioned at the forefront of our Charlotte operations, overseeing every intricate aspect of warehouse activities, including precision inbound processing, efficient outbound distribution, meticulous inventory management, and optimal resource allocation. Your core mission will be to consistently uphold the highest standards of safety, maximize productivity, ensure uncompromised quality, and guarantee exceptional customer satisfaction.
This pivotal role demands a proactive, visionary leader who can adeptly inspire, mentor, and develop a diverse and high-performing team. You will be instrumental in implementing transformative continuous improvement initiatives, maintaining rigorous compliance with all corporate policies, and adhering strictly to regulatory requirements. Your expertise will be crucial in optimizing complex workflows, strategically leveraging cutting-edge technology to significantly enhance operational efficiency, and demonstrating agility in adapting to the dynamic and evolving demands of our diverse clientele. If you thrive in a fast-paced, high-stakes environment, possess exceptional organizational acumen, superior problem-solving capabilities, and are deeply dedicated to cultivating a culture of excellence and accountability, we enthusiastically invite you to submit your application. Come, contribute your invaluable expertise to a team that is not merely keeping pace but actively redefining the future of logistics, ensuring our customers’ sustained success, and shaping a more connected and efficient world.
Key Responsibilities
- Lead, mentor, and develop a high-performing team of warehouse associates and supervisors, fostering a robust culture of safety, productivity, and continuous improvement.
- Oversee all daily warehouse operations, encompassing receiving, systematic storage, precise picking, meticulous packing, efficient shipping, and comprehensive inventory control.
- Ensure strict compliance with all pertinent safety regulations, company policies, and stringent quality standards (e.g., ISO, GMP where applicable).
- Develop and strategically implement operational strategies to optimize workflow, maximize space utilization, and ensure efficient resource allocation.
- Monitor, analyze, and report on key performance indicators (KPIs) to proactively identify areas for improvement and implement effective corrective actions.
- Manage the operational budget diligently and control costs effectively to achieve financial targets.
- Liaise seamlessly with customers, carriers, and internal departments to ensure flawless service delivery and expertly address any operational challenges.
- Implement and champion Lean methodologies and other continuous improvement initiatives throughout the warehouse.
- Maintain impeccably accurate inventory records through regular, systematic cycle counts and comprehensive audits.
- Ensure proper maintenance, calibration, and operational readiness of all warehouse equipment.
Required Skills
- Minimum of 4 years of proven experience in warehouse management, preferably within a 3PL or large-scale distribution environment.
- Strong, demonstrated leadership and team management abilities with a verifiable track record of developing talent.
- Exceptional organizational, planning, and sophisticated problem-solving skills.
- Proficiency in Warehouse Management Systems (WMS) and comprehensive knowledge of Microsoft Office Suite.
- In-depth knowledge of safety regulations and quality management principles relevant to warehousing.
- Demonstrated ability to effectively manage budgets and control operational costs.
- Superior communication and interpersonal skills, capable of interacting effectively and professionally at all organizational levels.
- Proven ability to thrive and excel in a fast-paced, dynamic, and demanding environment.
Preferred Qualifications
- Bachelor’s degree in Logistics, Supply Chain Management, Business Administration, or a closely related field.
- Certifications in Lean, Six Sigma, or other continuous improvement methodologies.
- Prior experience with automated warehouse systems and advanced logistics technologies.
- Comprehensive knowledge of DOT, OSHA, and other relevant regulatory requirements pertaining to logistics and warehousing.
Perks & Benefits
- Highly competitive salary commensurate with experience and performance-based bonuses.
- Comprehensive health, dental, and vision insurance plans for you and your family.
- Robust 401(k) retirement plan with a generous company match.
- Generous paid time off, including vacation, sick leave, and company-observed holidays.
- Life and disability insurance coverage for added peace of mind.
- Access to an employee assistance program offering confidential support and resources.
- Extensive opportunities for professional development, continuous learning, and significant career advancement within a leading global organization.
- A dynamic, inclusive, and supportive work environment that values diversity and teamwork.
How to Apply
Ready to lead with the world’s premier logistics company? We strongly encourage all qualified candidates to apply directly through our official careers portal. Please click the application link below to submit your resume and a compelling cover letter, detailing your relevant experience and articulating why you are the ideal candidate for this critical role. We eagerly anticipate reviewing your application!