About Company
AT&T is a diversified global leader in telecommunications, media, and technology. With a legacy spanning over a century, we are at the forefront of connecting millions of people and businesses worldwide, pioneering innovation that transforms lives. While our roots are deeply American, our vision is global, striving to deliver best-in-class connectivity, groundbreaking entertainment, and smart solutions wherever we operate. We believe in fostering a diverse and inclusive workplace where employees are empowered to grow, innovate, and make a tangible impact. Join AT&T and become part of a team dedicated to shaping the future of communication and technology, delivering exceptional experiences and driving progress in the digital age.
Job Description
Are you passionate about technology and connecting people? Do you thrive in a dynamic, customer-focused environment where your sales acumen can truly shine? AT&T is seeking an enthusiastic and driven Sales Specialist to join our growing team in Peterborough, England. This is a unique opportunity to represent a world-renowned brand, offering cutting-edge telecommunications products and services to a diverse customer base. As an AT&T Sales Specialist, you will be the face of our brand, engaging directly with customers, understanding their needs, and providing tailored solutions that enhance their digital lives. You’ll become an expert in our mobile plans, broadband services, and smart home solutions, guiding customers through options and ensuring they leave satisfied and well-informed. We’re looking for someone who is not just a salesperson, but a trusted advisor, committed to building lasting relationships and driving loyalty. If you are a self-starter with excellent communication skills, a knack for technology, and a desire to achieve sales targets while delivering outstanding service, we invite you to apply. This role offers comprehensive training, competitive compensation, and significant opportunities for career advancement within a global organization dedicated to innovation.
Key Responsibilities
- Engage with customers in a retail environment, actively listening to their needs and identifying opportunities to provide AT&T products and services.
- Present and explain complex product features and service plans in an easy-to-understand manner, demonstrating value and benefits.
- Achieve and exceed monthly sales targets for mobile devices, data plans, broadband services, and accessory sales.
- Provide exceptional customer service, resolving inquiries, and addressing concerns to ensure a positive brand experience.
- Stay up-to-date with the latest AT&T product launches, promotions, and industry trends.
- Process sales transactions accurately and efficiently, adhering to company policies and procedures.
- Maintain a clean, organized, and inviting sales floor, ensuring product displays are current and attractive.
- Participate in ongoing training and development programs to enhance product knowledge and sales techniques.
- Collaborate with team members to foster a supportive and high-performing sales environment.
- Educate customers on self-service options and digital tools for managing their accounts.
Required Skills
- Proven experience in a customer service or sales role, preferably within retail or telecommunications.
- Strong interpersonal and communication skills, with the ability to build rapport quickly.
- Demonstrated ability to meet and exceed sales targets.
- A genuine passion for technology and a willingness to learn about new products and services.
- Excellent problem-solving skills and a customer-centric approach.
- Basic computer proficiency and experience with POS systems.
- Ability to work flexible hours, including weekends and holidays, as per retail operational needs.
Preferred Qualifications
- Previous experience selling telecommunications products or services.
- Knowledge of AT&T's product portfolio and service offerings.
- Experience with CRM software and sales reporting.
- A degree or diploma in a relevant field (e.g., Business, Marketing, Communications).
Perks & Benefits
- Competitive base salary with uncapped commission potential.
- Comprehensive health and wellness benefits package.
- Generous paid time off and holiday allowance.
- Extensive training and development programs.
- Opportunities for career growth and advancement within a global company.
- Employee discounts on AT&T products and services.
- A vibrant and supportive team culture.
- Pension scheme contributions.
How to Apply
To seize this exciting opportunity and become an AT&T Sales Specialist, please click on the application link below. We look forward to reviewing your application and exploring how your skills and passion can contribute to our team.