About Company
Dell Technologies is a global leader in empowering digital transformation with a comprehensive portfolio spanning client solutions, enterprise infrastructure, and services. Our unwavering commitment to innovation, sustainability, and unparalleled customer satisfaction enables businesses and individuals worldwide to confidently build their digital future. With a significant presence in the UK, supported by dedicated service teams and a vast network of partners, we deliver cutting-edge technology and robust support to a diverse client base. We pride ourselves on fostering a culture of inclusivity, continuous growth, and making a real, tangible impact in the ever-evolving technological landscape. Joining Dell Technologies means becoming an integral part of a diverse and talented team dedicated to pushing the boundaries of what’s possible, driving technological advancements, and shaping the future of IT.
Job Description
Are you a hands-on Network Technician with a genuine passion for ensuring robust, secure, and highly reliable IT infrastructure? Dell Technologies is actively seeking a dedicated and skilled Network Technician to join our dynamic and supportive team in Bradford, England. In this critical on-site role, you will be instrumental in the day-to-day operations, meticulous maintenance, and essential support of our network systems, ensuring seamless connectivity and optimal performance for both our internal operations and potentially for key client-facing projects within the region. This position offers an exciting and challenging opportunity to work directly with cutting-edge Dell technologies and a wide array of industry-standard networking equipment. You will be responsible for diagnosing and resolving complex network issues, performing routine preventative maintenance, and actively contributing to significant network upgrades and new installations. The ideal candidate will possess a strong foundational understanding of network protocols, hardware, and essential security best practices, coupled with an eagerness to continuously learn and adapt in a fast-paced, high-tech environment. We are specifically looking for an individual who is proactive, exceptionally detail-oriented, and thrives in a problem-solving capacity, eager to support a world-class IT infrastructure. Your expertise and dedication will directly contribute to our operational efficiency, enhance our network’s resilience, and uphold the high standards of service excellence Dell Technologies is renowned for globally. This role is perfectly suited for a professional looking to deepen their technical expertise, broaden their experience, and grow their career within a supportive, innovative, and globally recognized enterprise.
Key Responsibilities
- Provide comprehensive on-site network infrastructure support, including the expert installation, meticulous configuration, and thorough troubleshooting of various network hardware such as routers, switches, firewalls, and wireless access points.
- Proactively monitor network performance and availability, promptly responding to alerts and resolving identified issues to minimize downtime and ensure continuous operation.
- Execute routine maintenance tasks, including essential software updates, critical firmware upgrades, and efficient patch management on all network devices.
- Actively assist in the implementation of new network projects, encompassing precise planning, strategic deployment, and thorough documentation of all network changes and additions.
- Conduct regular network security checks and implement necessary measures and best practices to protect against unauthorized access, cyber threats, and potential vulnerabilities.
- Collaborate effectively with other internal IT teams and various departments to diagnose and resolve complex cross-functional technical issues.
- Maintain an accurate and up-to-date inventory of all network equipment and ensure comprehensive network documentation is consistently accurate and accessible.
- Provide expert technical guidance, support, and mentorship to end-users on all network-related issues, ensuring high levels of user satisfaction.
Required Skills
- Proven experience with fundamental network protocols such as TCP/IP, DNS, DHCP, VPN, and VLANs.
- Proficiency in configuring and troubleshooting Dell networking equipment, as well as hardware from other major vendors (e.g., Cisco, HP).
- Strong understanding of core network security principles, methodologies, and best practices.
- Demonstrated experience with leading network monitoring tools and systems.
- Excellent problem-solving, diagnostic, and analytical skills.
- Ability to work effectively both independently and as an integral part of a collaborative team in a fast-paced, dynamic environment.
- Strong communication, interpersonal, and customer service skills.
Preferred Qualifications
- Possession of relevant industry certifications (e.g., CompTIA Network+, CCNA, CCNP).
- Practical experience with cloud networking concepts and platforms (e.g., Azure, AWS).
- Familiarity with scripting languages for network automation (e.g., Python).
- Bachelor's degree in Computer Science, Information Technology, or a closely related technical field.
Perks & Benefits
- Competitive salary package complemented by annual performance reviews and potential bonuses.
- Comprehensive health, dental, and vision insurance coverage for employees and their families.
- Generous paid time off, including annual leave and public holidays.
- Robust pension scheme contribution to support your long-term financial well-being.
- Access to Dell's extensive and world-class training and development programs, including opportunities for professional certifications.
- Exclusive employee discount programs on a wide range of Dell products.
- A supportive, inclusive, and collaborative work environment that values innovation.
- Significant opportunities for career advancement and growth within a global technology leader.
How to Apply
Ready to advance your career as a Dell Network Technician and make a significant impact? We invite you to apply by clicking the link below. Please ensure your resume is meticulously updated and highlights all your relevant experience and qualifications for this crucial role. We eagerly look forward to reviewing your application and potentially welcoming you to the Dell Technologies team!