About Company
Briscoes is a beloved New Zealand retail icon, a household name synonymous with quality, value, and an extensive range of homeware products. For decades, we’ve been helping Kiwis furnish their homes and lives with everything from kitchen essentials and bathroom accessories to bedding, décor, and outdoor living solutions. As part of the Briscoes Group, which also includes Living & Giving and Rebel Sport, we operate a nationwide network of stores, committed to providing an exceptional shopping experience. Our success is built on a foundation of strong customer relationships, a dynamic retail environment, and a team of passionate individuals who take pride in what they do. We foster a supportive and inclusive culture where team members are encouraged to grow, learn, and make a real impact. Joining Briscoes means becoming part of a proud New Zealand legacy, contributing to a company that genuinely cares about its customers and its people.
Job Description
Are you a highly motivated and enthusiastic individual with a passion for sales and a desire to make a difference in a customer’s shopping experience? Briscoes, New Zealand’s leading homeware retailer, is seeking a dynamic Sales Associate to join our vibrant team in Auckland. This is an incredible opportunity for someone looking to start immediately and immerse themselves in a fast-paced, rewarding retail environment. As a Sales Associate, you will be at the forefront of our customer interactions, acting as a brand ambassador and helping our valued shoppers discover the perfect products for their homes. You’ll be instrumental in creating an engaging and positive atmosphere, offering expert advice, and ensuring every customer leaves with a smile. We’re looking for someone who thrives on hitting targets, loves connecting with people, and is eager to learn and grow within a supportive team. If you’re ready to kick-start your career with a company that invests in its people and offers fantastic opportunities for advancement, then we want to hear from you. This role demands energy, excellent communication skills, and a proactive approach to sales and customer service. You’ll be contributing directly to the store’s success, building lasting customer relationships, and helping maintain Briscoes’ reputation for excellence.
Key Responsibilities
- Engage proactively with customers, identifying their needs and providing expert product knowledge and recommendations.
- Achieve and exceed daily, weekly, and monthly sales targets and key performance indicators (KPIs).
- Process sales transactions accurately and efficiently using our point-of-sale (POS) system.
- Maintain high standards of visual merchandising, ensuring products are well-displayed, priced correctly, and stock levels are optimal.
- Assist with stock management, including receiving, unpacking, ticketing, and replenishing merchandise.
- Handle customer inquiries, feedback, and complaints professionally and resolve issues to ensure customer satisfaction.
- Contribute to a positive and collaborative team environment, assisting colleagues as needed.
- Adhere to all company policies, procedures, and safety guidelines.
- Participate in ongoing training and development opportunities to enhance product knowledge and sales skills.
Required Skills
- Proven experience in a customer service or sales role (retail preferred).
- Excellent verbal communication and interpersonal skills.
- A strong passion for sales and achieving targets.
- Ability to work effectively in a fast-paced retail environment.
- Reliable, punctual, and able to commit to flexible retail hours, including weekends and public holidays.
- Basic computer literacy and comfort with POS systems.
Preferred Qualifications
- Prior experience working in a homeware or general merchandise retail setting.
- Familiarity with Briscoes product range and brands.
- A track record of consistently meeting or exceeding sales goals.
- NZQA Level 2 Certificate in Retail (or equivalent).
Perks & Benefits
- Competitive hourly rate with attractive sales incentives and bonuses.
- Generous staff discounts across Briscoes, Living & Giving, and Rebel Sport.
- Comprehensive training and ongoing professional development opportunities.
- Clear pathways for career progression within Briscoes Group.
- A supportive, team-oriented, and fun work environment.
- Opportunities to work with a diverse range of quality products.
- Employee assistance program for personal and professional support.
How to Apply
Ready to make an immediate impact with a leading New Zealand retailer? We encourage all qualified and enthusiastic candidates to apply by clicking on the application link below. Please ensure your resume highlights your relevant sales and customer service experience. We look forward to reviewing your application and potentially welcoming you to the Briscoes team!