About Company
The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international entertainment and media enterprise. We are committed to creating extraordinary experiences and unforgettable stories for our guests and consumers worldwide. Our legacy of innovation, creativity, and unparalleled storytelling has enchanted generations. From our iconic theme parks and resorts to our groundbreaking films, television shows, and digital platforms, Disney is synonymous with magic, wonder, and the pursuit of dreams. We believe in the power of imagination to inspire, and we are dedicated to fostering a diverse and inclusive environment where every Cast Member can thrive and contribute to our shared vision of happiness.
Job Description
Are you ready to sprinkle a little Disney magic in Delaware? The Walt Disney Company, a global leader in entertainment and imagination, is seeking enthusiastic and dedicated Park Attendants to join our team in Delaware, Us. While you might typically associate ‘Park Attendant’ with our world-renowned theme parks, this unique opportunity is centered around creating unforgettable experiences right here in Delaware, as part of our commitment to bringing Disney enchantment to communities everywhere. This role is perfect for individuals who thrive on positive guest interactions, possess a keen eye for detail, and are passionate about delivering exceptional service that embodies the spirit of Disney.
As a Walt Disney Park Attendant, you will be on the front lines, acting as an ambassador of joy and wonder. Your primary mission will be to ensure every guest, regardless of age, feels welcome, safe, and utterly immersed in the Disney experience. You’ll assist guests with a variety of needs, from providing directions and answering questions to managing queues and ensuring smooth operations for our themed attractions, special events, or designated magical zones within Delaware. This isn’t just a job; it’s a chance to be part of a team that shapes precious memories and fosters smiles. You will play a crucial role in maintaining the pristine condition of our facilities, upholding the highest standards of cleanliness and presentation that guests expect from Disney.
Safety is paramount, and you will be trained to monitor areas, enforce guidelines, and respond effectively to any situation, ensuring a secure environment for all. Beyond the practical duties, your genuine warmth, friendliness, and ability to connect with people will be your greatest assets. You’ll be encouraged to engage with guests, share in their excitement, and even participate in special character interactions or themed activities, contributing directly to the immersive storytelling that defines Disney. This dynamic position demands adaptability, a positive attitude, and a proactive approach to guest service. If you are looking for a role where you can truly make a difference, bring happiness to others, and grow with an iconic company, then seize this chance to become a part of the Disney legacy in Delaware. Join us in making magic happen!
Key Responsibilities
- Greet and interact with guests in a friendly and welcoming manner, providing exceptional customer service.
- Assist guests with inquiries, provide directions, and offer information about attractions, shows, and facilities.
- Manage guest queues, ensure smooth guest flow, and assist with crowd control.
- Monitor designated areas to ensure guest safety and adherence to park rules and guidelines.
- Maintain cleanliness and organization of assigned areas, including attractions, pathways, and common spaces.
- Operate and monitor ride systems or interactive exhibits as trained, ensuring safe and efficient operations.
- Respond promptly and effectively to guest needs, concerns, and emergencies.
- Participate in opening and closing procedures for attractions or designated areas.
- Collaborate with other Cast Members to create a seamless and magical guest experience.
- Uphold Disney's high standards of quality, presentation, and guest service at all times.
Required Skills
- Excellent interpersonal and communication skills
- Strong passion for providing exceptional guest service
- Ability to work effectively in a fast-paced, dynamic environment
- Positive attitude and a strong work ethic
- Ability to work independently and as part of a team
- Availability to work flexible hours, including weekends, holidays, and evenings
- Must be able to stand for extended periods and perform light lifting
Preferred Qualifications
- Previous experience in hospitality, customer service, or entertainment roles
- Bilingual or multilingual abilities
- Basic knowledge of first aid procedures
- Experience working with children and families
Perks & Benefits
- Competitive hourly wages
- Comprehensive health, dental, and vision insurance for full-time Cast Members
- Paid time off and holiday pay
- Opportunities for career growth and advancement within The Walt Disney Company
- Employee discounts on Disney products, parks, resorts, and experiences
- Access to Cast Member exclusive events and previews
- 401(k) retirement plan with company match
- Employee assistance program
How to Apply
Ready to be part of the magic? We encourage all qualified candidates to apply directly through our official careers portal. Please click on the application link below to submit your resume and complete our online application form. We look forward to reviewing your application and potentially welcoming you to the Disney family!