About Company
HCA Healthcare UK is the country’s leading provider of privately funded healthcare, renowned for its unwavering commitment to clinical excellence, patient-centric care, and groundbreaking medical innovation. With a formidable network of 6 world-class hospitals, 12 specialist clinics, and 8 diagnostic and specialist care centres across the UK, we offer an unparalleled range of services spanning from complex acute care to comprehensive primary care. We pride ourselves on cultivating a supportive, inclusive, and dynamic work environment where every team member is not only valued but also actively empowered to deliver the highest standards of care. Our overarching mission is to provide exceptional healthcare outcomes, driven by profound compassion, the latest medical technologies, and continuous research. Joining HCA Healthcare UK means becoming an integral part of a global leader in healthcare, an organisation deeply dedicated to investing in its people, state-of-the-art facilities, and advanced technology to maintain its position at the forefront of medical advancement and patient wellbeing.
Job Description
Are you a highly motivated, compassionate, and skilled Medical Assistant seeking an immediate opportunity to make a significant and tangible impact within a dynamic and fast-paced private healthcare environment? HCA Healthcare UK is actively seeking a dedicated and proactive Medical Assistant to join our expanding clinical team in the vibrant community of Blackpool. This represents an exceptional opportunity to become an integral and valued part of a leading private healthcare provider, directly contributing to our reputation for outstanding patient care, clinical excellence, and efficient operational workflow. In this pivotal and hands-on role, you will work collaboratively alongside our experienced doctors, specialist nurses, and dedicated administrative staff to ensure the seamless and effective running of our clinic operations. Your primary focus will be on delivering professional, empathetic, and personalised support to our diverse patient base, guiding them from their initial point of contact through to their follow-up care and recovery. We are specifically looking for an individual who deeply embodies our core values of respect, integrity, clinical excellence, and teamwork, and who possesses a genuine eagerness to contribute positively to a collaborative and inherently supportive team culture. This immediate position demands a strong foundational understanding of medical procedures, an unwavering commitment to patient confidentiality, and the crucial ability to multitask effectively and prioritise efficiently within a demanding and sometimes high-pressure setting. If you are truly passionate about making a difference in healthcare, are ready to embrace a rewarding and challenging career, and wish for your skills and dedication to be genuinely recognised and appreciated, we strongly encourage you to submit your application. This immediate hiring opportunity offers not merely a job, but a clear and progressive career path with extensive scope for continuous professional development, advanced training, and lifelong learning within one of the world’s most respected and innovative healthcare organisations. At HCA Healthcare UK, we firmly believe in nurturing talent, providing comprehensive resources, and fostering an environment where our staff can truly thrive, ensuring they are equipped to deliver the absolute best possible care to every patient who entrusts us with their health. Your contribution will be vital to our mission of delivering world-class healthcare right here in Blackpool.
Key Responsibilities
- Assist medical practitioners with patient examinations, diagnostic procedures, minor surgical interventions, and various treatments, ensuring patient comfort and safety.
- Prepare examination and treatment rooms, meticulously sterilise medical instruments, and ensure that all necessary medical supplies and equipment are readily available and in perfect working order.
- Accurately take and record patient vital signs, detailed medical histories, current medications, and chief complaints, reporting any anomalies to the clinical team.
- Administer various types of injections (intramuscular, subcutaneous), perform routine wound care, and expertly collect laboratory specimens (e.g., blood, urine) as precisely directed by the clinical staff.
- Provide clear, concise, and compassionate patient education regarding upcoming appointments, procedural explanations, detailed aftercare instructions, and general health advice.
- Manage and meticulously update patient medical records, ensuring absolute accuracy, strict confidentiality, and full compliance with all relevant data protection regulations (e.g., GDPR).
- Efficiently schedule and confirm patient appointments, manage patient flow within the clinic, and handle a wide range of general administrative and front-desk tasks.
- Proactively maintain and monitor the inventory of medical supplies and equipment, initiating timely reorders to prevent stock shortages and ensure continuous operational readiness.
- Adhere rigorously to all health and safety protocols, established clinical guidelines, and comprehensive HCA Healthcare UK policies and procedures at all times.
- Collaborate effectively and communicate openly with the wider multidisciplinary healthcare team to ensure seamless patient journeys, coordinated care, and optimal outcomes.
Required Skills
- Proven and demonstrable experience as a Medical Assistant or Healthcare Assistant in a busy clinical or hospital setting (minimum 12 months of direct patient contact experience).
- Exceptional verbal and written communication skills, coupled with strong interpersonal abilities, always demonstrating a professional and patient-first approach.
- Proficiency in accurately taking vital signs, performing venipuncture (phlebotomy), and confidently assisting with a variety of minor medical procedures.
- Superior organisational skills, an acute attention to detail, and the ability to manage multiple tasks and competing priorities effectively.
- Demonstrated ability to work both independently with minimal supervision and cohesively as an integral part of a multidisciplinary clinical team.
- Solid proficiency in basic computer applications (e.g., Microsoft Office Suite) and practical experience with electronic health records (EHR) systems.
- Comprehensive understanding of medical terminology, anatomy, physiology, and the critical importance of patient confidentiality (GDPR compliance).
- Current and valid Basic Life Support (BLS) certification from a recognised provider.
Preferred Qualifications
- A vocational qualification or professional certification as a Medical Assistant (e.g., NVQ Level 3 in Healthcare Support or equivalent recognised qualification).
- Specific experience with specialist clinical software packages relevant to private healthcare operations.
- Advanced knowledge and practical experience in phlebotomy and performing electrocardiograms (ECGs).
- Previous direct experience within a private healthcare setting, ideally within a multi-specialty clinic or hospital.
Perks & Benefits
- Highly competitive salary package and an attractive contributory pension scheme.
- Comprehensive private medical insurance for you and your eligible family members.
- Generous annual leave entitlement starting at 25 days, increasing significantly with length of service, plus bank holidays.
- Extensive opportunities for continuous professional development, internal training programmes, and support for external qualifications.
- Robust employee assistance programme offering confidential support and advice for personal and professional challenges.
- Interest-free season ticket loan to assist with commuting costs.
- Access to subsidised staff canteen facilities offering healthy and affordable meal options.
- Rewarding referral bonus scheme for introducing talented new colleagues.
- Access to a wide range of exclusive discounts, wellbeing programmes, and employee recognition initiatives.
How to Apply
If you are ready to elevate your career within a global leader in healthcare and possess the essential skills, dedication, and passion to deliver truly exceptional patient care, we warmly invite you to submit your application. Please click on the application link provided below to submit your comprehensive CV and a compelling cover letter. While the provided link may direct you to a similar clinical support role (e.g., Healthcare Assistant) within HCA Healthcare UK’s broader network, we kindly request that you explicitly express your strong interest for the Medical Assistant position specifically in Blackpool within your application. We strongly encourage you to highlight all your relevant experience, specific skills, and articulate why you are the ideal candidate for this immediate hiring opportunity. Our recruitment team is eager to review your application and learn more about how you can contribute to our mission. We look forward to hearing from you and potentially welcoming you to the HCA Healthcare UK family.