About Company
J.P. Morgan Chase is a leading global financial services firm with operations worldwide. We are committed to making a difference in our communities and are recognized for our dedication to client success, innovative financial solutions, and a culture that values diversity and inclusion. With a rich history spanning over 200 years, we provide a broad range of financial services including investment banking, commercial banking, treasury services, asset management, and consumer and community banking. Our presence in Canada is focused on delivering exceptional service and innovative solutions to our clients across various sectors. We pride ourselves on fostering an environment where employees can thrive, grow, and contribute to our mission of building a better financial future for individuals, businesses, and communities alike.
Job Description
Are you a detail-oriented professional with a passion for supporting clients through significant financial milestones? J.P. Morgan Chase is actively seeking a highly motivated and meticulous Loan Processor to join our dynamic team in Whitby, Ontario. This immediate hiring opportunity calls for an individual who excels in managing multiple priorities, possesses strong analytical skills, and is dedicated to delivering an exceptional client experience. As a Loan Processor, you will play a crucial role in facilitating the lending process, ensuring accuracy, efficiency, and compliance from application to closing. You will be instrumental in guiding clients through the necessary steps, verifying financial information, and maintaining clear communication with all stakeholders. This role offers the chance to be part of a prestigious global firm, contributing to our commitment to excellence and client satisfaction within the Canadian financial landscape. If you are eager to apply your expertise in a supportive and challenging environment, we encourage you to consider this vital position.
Key Responsibilities
- Process a high volume of loan applications efficiently and accurately, adhering to strict deadlines.
- Collect, review, and verify all required loan documentation, including financial statements, credit reports, and employment histories.
- Communicate proactively with applicants, loan officers, underwriters, and other internal departments to gather missing information and address discrepancies.
- Ensure all loan files comply with internal policies, external regulations, and governmental guidelines, specifically those pertinent to the Canadian financial sector.
- Prepare loan disclosures, commitment letters, and closing documents for various loan products, ensuring all details are precise.
- Manage and prioritize a pipeline of loan applications, providing regular updates on status to relevant parties.
- Respond to inquiries from applicants and internal staff regarding loan status, requirements, and next steps.
- Maintain organized and confidential electronic and physical loan files in accordance with company and regulatory standards.
- Identify and resolve potential issues that may delay the loan process, escalating complex cases as needed.
- Participate in ongoing training and development to stay current with lending policies, procedures, and industry best practices.
Required Skills
- Minimum of 2 years of experience in loan processing or a related financial services role.
- Exceptional attention to detail and accuracy in all tasks.
- Strong organizational and time management skills with the ability to manage multiple priorities effectively.
- Excellent written and verbal communication skills, with a professional and client-focused demeanor.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and general computer literacy.
- Ability to work independently and collaboratively in a fast-paced, high-volume environment.
- Demonstrated understanding of lending processes, financial documents, and compliance requirements.
- Analytical mindset with strong problem-solving capabilities.
- A commitment to ethical practices and maintaining client confidentiality.
Preferred Qualifications
- Bachelor's degree in Finance, Business Administration, or a related field.
- Experience with loan origination systems (LOS) and customer relationship management (CRM) software.
- Knowledge of Canadian mortgage and consumer lending regulations.
- Previous experience working in a large financial institution or corporate banking setting.
- Ability to speak French is considered a valuable asset.
Perks & Benefits
- Competitive salary and performance-based incentives.
- Comprehensive health, dental, and vision insurance coverage.
- Generous paid time off, including vacation, sick leave, and company holidays.
- Retirement savings plan with company match to support your long-term financial goals.
- Opportunities for continuous learning, professional development, and career advancement within a global firm.
- Employee assistance programs and various wellness initiatives to support your well-being.
- Discount programs on various services and products.
- A collaborative, inclusive, and supportive work environment.
- Access to mentorship and leadership development programs.
How to Apply
To apply for this exciting opportunity, please click on the application link below. You will be redirected to our careers portal where you can submit your detailed resume and a compelling cover letter. Please ensure your application highlights your relevant experience and qualifications for the Loan Processor role in Whitby, Ontario. We thank all applicants for their interest; however, only those selected for an interview will be contacted to proceed with the hiring process.