About Company
Walgreens Boots Alliance (Nasdaq: WBA) is a global leader in retail and wholesale pharmacy, touching millions of lives every day. Committed to building healthier communities, Walgreens provides trusted care, services, and products to help people get, stay, and live well. With thousands of locations across the U.S., including many in Colorado Springs, Walgreens is a pillar of community health, offering not just pharmacy services but also a wide array of retail products and essential health services. Join our team and be part of a company that prioritizes customer well-being and fosters a supportive work environment, making a tangible difference in the lives of our customers and the communities we serve.
Job Description
Are you passionate about helping people and thrive in a fast-paced retail environment? Walgreens Boots Alliance is urgently hiring dedicated Customer Service Associates to join our team in Colorado Springs, Colorado. This is an exciting opportunity to be the friendly and helpful face of Walgreens, providing exceptional service and creating a positive, memorable experience for every customer who walks through our doors. As a Customer Service Associate, you will play a crucial role in our store’s daily operations, from assisting customers with their purchases and locating products to processing transactions efficiently and accurately. We are looking for individuals who are enthusiastic, empathetic, and possess strong communication skills to uphold our unwavering commitment to community health and customer satisfaction. You’ll be empowered to make a real difference in people’s lives by ensuring they receive the support and assistance they need, whether they’re picking up essential prescriptions, finding health and wellness products, or simply stopping by for everyday essentials. If you’re ready to contribute to a team that values service, integrity, and personal growth, we encourage you to apply today and embark on a rewarding career with Walgreens. We offer comprehensive training, a supportive atmosphere designed to help you succeed, and numerous opportunities for advancement within our expansive organization, helping you grow professionally and personally.
Key Responsibilities
- Greet customers warmly, provide professional and friendly service, and address their needs promptly and efficiently.
- Operate point-of-sale (POS) systems, handle cash, credit, and other payment transactions accurately, maintaining transaction integrity.
- Assist customers in locating products, offer detailed product information, and make relevant recommendations when appropriate, enhancing their shopping experience.
- Maintain a clean, organized, and inviting store environment, ensuring shelves are consistently stocked, merchandise is neatly arranged, and displays are appealing.
- Process returns, exchanges, and customer complaints in a courteous, understanding, and effective manner, aiming for satisfactory resolutions.
- Collaborate seamlessly with team members to ensure smooth store operations and consistently outstanding customer experiences across all touchpoints.
- Adhere strictly to all company policies and procedures, including those related to safety, security, loss prevention, and health regulations.
- Support pharmacy and front-end operations as needed, maintaining strict privacy and confidentiality of all customer information and transactions.
Required Skills
- Exceptional interpersonal and verbal communication skills, with a friendly and approachable demeanor.
- Proven ability to provide outstanding customer service, demonstrating patience and empathy.
- Basic computer proficiency and experience with point-of-sale (POS) systems, or ability to learn quickly.
- Ability to work effectively in a fast-paced retail environment and efficiently handle multiple tasks simultaneously.
- Reliable and punctual with a strong work ethic and commitment to team success.
- Ability to stand for extended periods and lift up to 25 pounds unassisted, performing physical tasks as required.
Preferred Qualifications
- High school diploma or GED equivalent.
- Previous experience of at least 6 months in a retail, customer service, or healthcare support setting.
- Familiarity with Walgreens products and services, or a general interest in health and wellness.
Perks & Benefits
- Competitive hourly wage with opportunities for performance-based raises and career advancement.
- Comprehensive health, dental, and vision insurance options for you and your family.
- Generous paid time off (PTO) and holiday pay, supporting work-life balance.
- 401(k) retirement plan with robust company match, helping you plan for your future.
- Exclusive employee discounts on a wide range of products available in our stores.
- Access to extensive training and development programs to foster professional growth.
- A supportive, inclusive, and diverse work environment where every team member is valued.
How to Apply
If you are eager to join a dedicated team and make a meaningful difference in your community, we encourage you to apply for this exciting opportunity. Please click on the application link below to submit your resume and complete our comprehensive online application form. We look forward to reviewing your qualifications and potentially welcoming you to the Walgreens family!