About Company
At Starbucks, we’re more than just coffee – we’re about connection. We believe in nurturing the human spirit with every cup, every conversation, every community. Our mission is to inspire and nurture the human spirit – one person, one cup, and one neighborhood at a time. We are a global company with a local touch, deeply committed to our partners (employees) and the communities we serve. Joining Starbucks means becoming part of a diverse and inclusive team that values respect, integrity, and performance. We empower our partners to be themselves, grow their careers, and make a tangible difference. From comprehensive benefits and tuition reimbursement to opportunities for advancement and a culture that celebrates individuality, Starbucks is a place where you can truly thrive. We are constantly striving to be a force for good, from ethically sourcing our coffee to reducing our environmental footprint. If you’re passionate about coffee, dedicated to exceptional customer service, and eager to contribute to a vibrant team, Starbucks offers a unique opportunity to build a meaningful career.
Job Description
Are you passionate about coffee, people, and creating uplifting experiences? Starbucks in Portland, ME, is immediately hiring enthusiastic and customer-focused individuals to join our team as Café Servers. As a Starbucks Café Server, you are at the heart of the Starbucks experience, crafting delicious beverages, preparing food items, and building genuine connections with our customers. You will be responsible for creating a welcoming atmosphere, taking orders accurately, handling transactions efficiently, and ensuring the cleanliness and organization of our café. This role goes beyond just serving coffee; it’s about making someone’s day a little brighter through thoughtful service and perfectly prepared drinks. We are looking for individuals who thrive in a fast-paced environment, possess excellent communication skills, and are dedicated to upholding Starbucks’ high standards of quality and customer satisfaction. Full-time positions are available with competitive hourly wages, comprehensive benefits, and ample opportunities for career growth within the Starbucks family. If you’re ready to learn, grow, and become an integral part of a team that cares, we encourage you to apply and help us continue to inspire moments of connection in our community.
Key Responsibilities
- Provide legendary customer service by anticipating customer needs, offering personalized recommendations, and resolving concerns with a positive attitude.
- Prepare and serve a variety of high-quality coffee, espresso, tea beverages, and food items in accordance with Starbucks recipes and standards.
- Operate cash register and point-of-sale (POS) systems accurately, handling cash and credit card transactions.
- Maintain a clean, organized, and inviting café environment, including regular cleaning of equipment, workstations, and dining areas.
- Restock retail products, food, and beverage supplies as needed to ensure smooth operations.
- Follow health, safety, and sanitation guidelines for all food and beverage preparation and handling.
- Work effectively as part of a team, communicating clearly with fellow partners and contributing to a positive work atmosphere.
- Learn and adapt to new product offerings, promotions, and operational procedures.
- Engage with customers in a friendly and professional manner, building rapport and fostering a sense of community.
Required Skills
- Excellent communication and interpersonal skills
- Ability to work effectively in a fast-paced, high-volume environment
- Strong customer service orientation with a friendly and positive demeanor
- Ability to learn quickly and adapt to new tasks and technologies
- Basic math skills for handling transactions and counting change
- Availability to work flexible hours, including mornings, evenings, weekends, and holidays
- Reliability and punctuality
Preferred Qualifications
- Previous experience in a customer service or food service role
- High school diploma or equivalent
- Passion for coffee and a willingness to learn about coffee preparation
Perks & Benefits
- Comprehensive health coverage (medical, dental, vision) for eligible partners
- Paid time off and sick leave
- 401(k) retirement plan with company match
- Stock equity program (Bean Stock)
- Tuition reimbursement for eligible education programs (Starbucks College Achievement Plan)
- Partner discounts on food, beverages, and merchandise
- Free coffee and tea during shifts
- Career growth and development opportunities
How to Apply
Interested candidates are encouraged to apply directly through our official career portal. Please click on the application link below to submit your resume and complete the online application process. We look forward to reviewing your application and potentially welcoming you to the Starbucks team!