About Company
Kroger, founded in 1883, stands as one of the world’s largest food retailers, deeply committed to providing fresh food, affordable prices, and exceptional customer service. With a rich history of innovation and community involvement, Kroger operates a diverse portfolio of supermarkets, multi-department stores, and convenience stores, employing hundreds of thousands of dedicated associates. We are passionate about feeding the human spirit and champion a culture of growth, respect, and diversity. At Kroger, we believe in fostering an environment where every team member can contribute to our mission, offering robust career paths and a supportive workplace. Joining Kroger means becoming part of a legacy of excellence and community focus, where your contributions make a real difference every day.
Job Description
Are you eager to launch your career in a dynamic and supportive retail environment? Kroger is thrilled to announce exciting opportunities for enthusiastic Entry Level Associates in Birmingham, England. This is a fantastic chance to join a globally recognized retail leader, even if you have no prior experience in the field. We firmly believe in potential and are committed to providing comprehensive, hands-on training to ensure your success from day one. As an Entry Level Associate, you will be a vital part of our store team, playing a crucial role in ensuring every customer enjoys an outstanding and seamless shopping experience. You will contribute to maintaining a clean, organized, and well-stocked store, providing friendly assistance to customers, and working collaboratively with your colleagues to achieve operational excellence. This role offers invaluable hands-on experience, development of essential retail skills, and a clear pathway for career advancement within the Kroger family. If you are enthusiastic, possess a customer-focused mindset, and are eager to learn and grow, we warmly invite you to embark on a rewarding journey with us.
Key Responsibilities
- Provide exceptional customer service, assisting shoppers with inquiries, product location, and ensuring a friendly and efficient checkout experience.
- Accurately process transactions, handle cash, and proficiently operate point-of-sale (POS) systems.
- Stock shelves, rotate products to ensure freshness, and maintain appealing product displays according to Kroger's high standards.
- Ensure the cleanliness and organization of all store areas, including aisles, checkout lanes, and backroom facilities.
- Assist with receiving and unloading deliveries, meticulously verifying product counts and quality.
- Support fellow team members with various tasks to ensure smooth and efficient store operations throughout the day.
- Adhere strictly to all company safety, sanitation, and food handling procedures to maintain a safe environment.
- Learn and consistently follow all company policies and procedures, actively contributing to a positive and productive work atmosphere.
Required Skills
- Strong verbal communication skills to effectively interact with customers and colleagues.
- Ability to work effectively and collaboratively as part of a diverse team.
- Reliable and punctual, with a strong commitment to attendance.
- A positive, can-do attitude and an eagerness to learn new skills.
- Ability to stand for extended periods and comfortably lift up to 25 lbs (approximately 11 kg).
- A genuine customer-focused approach, always striving to exceed expectations.
- Basic numeracy skills for handling transactions and counting change.
Preferred Qualifications
- Previous experience in any customer service role, even outside of retail.
- Flexibility to work various shifts, including evenings, weekends, and public holidays.
- A genuine enthusiasm for the retail industry and serving the community.
Perks & Benefits
- Competitive hourly wage with opportunities for performance-based increments.
- Comprehensive training and continuous development programs to foster your career.
- Excellent opportunities for career growth and advancement within the Kroger organization.
- Generous employee discount on a wide range of store merchandise.
- A supportive, inclusive, and welcoming work environment.
- Enrollment in a company-contributed pension scheme.
- Paid time off, including holiday and sick leave entitlements.
- Potential for access to health and wellness benefits programs.
How to Apply
We encourage all interested and qualified candidates to apply for this exciting opportunity by clicking on the application link below. Please ensure your application highlights your enthusiasm for this entry-level role and your unwavering commitment to providing outstanding customer service. We eagerly look forward to reviewing your application!