About Company
Join McDonald’s, one of the world’s most recognized and beloved brands, committed to serving delicious food and creating feel-good moments for millions of customers every day. With a global presence and a strong local footprint in communities like Jacksonville, we pride ourselves on a culture of teamwork, learning, and growth. At McDonald’s, you’re not just serving food; you’re serving smiles, building connections, and being a vital part of a team that values speed, accuracy, and customer satisfaction. We believe in investing in our people, offering extensive training, flexible scheduling, and clear pathways for career advancement. If you’re looking for a dynamic work environment where every day brings new opportunities to excel and make a difference, McDonald’s is the place for you.
Job Description
Are you a friendly, energetic individual who loves to make people smile? McDonald’s in Jacksonville, Florida, is actively seeking enthusiastic Front Counter Attendants to join our vibrant team! As a Front Counter Attendant, you are the face of McDonald’s, often the first and last person our customers interact with. Your primary role is to ensure every customer has an exceptional experience, from taking accurate orders with a welcoming attitude to handling transactions efficiently and maintaining a clean, inviting front counter area. This is a fast-paced role perfect for those who thrive in a bustling environment and enjoy interacting with a diverse range of people. You’ll be trained on all aspects of our counter operations, including using our POS system, managing cash, and ensuring our food safety standards are always met. We’re looking for someone reliable, who takes pride in their work, and is ready to jump in and contribute to a fantastic team atmosphere. If you’re eager to learn, grow, and deliver top-notch service, we want you!
Key Responsibilities
- Greet customers warmly and take food and beverage orders accurately and efficiently.
- Operate cash registers and handle transactions, including cash, credit/debit, and mobile payments.
- Prepare fountain drinks and other non-alcoholic beverages.
- Ensure all food orders are accurate before presenting them to customers.
- Maintain a clean and organized front counter area, including dining room cleanliness during slower periods.
- Assist with stocking front counter supplies and ensuring condiments are readily available.
- Handle customer inquiries and resolve minor issues with a positive attitude, escalating to management when necessary.
- Adhere to all food safety and hygiene regulations.
- Work collaboratively with kitchen and drive-thru teams to ensure smooth service.
- Assist with opening and closing procedures as required.
Required Skills
- Excellent communication and interpersonal skills.
- Strong customer service orientation with a friendly and positive attitude.
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
- Basic mathematical skills for cash handling.
- Reliability and punctuality.
- Ability to stand for extended periods and lift up to 25 lbs.
Preferred Qualifications
- Previous experience in a customer service or food service role.
- High school diploma or equivalent.
- Familiarity with POS systems.
- Ability to work flexible hours, including weekends and holidays.
Perks & Benefits
- Competitive hourly wages.
- Flexible scheduling options (full-time opportunities available).
- Comprehensive training and development programs.
- Opportunities for career advancement within McDonald's.
- Meal discounts during shifts.
- Access to educational assistance programs.
- A fun, supportive, and team-oriented work environment.
- Employee recognition programs.
How to Apply
Ready to kickstart your career with McDonald’s? We encourage all qualified candidates to apply directly through our official careers portal. Click on the link below to submit your application and take the first step towards joining our Jacksonville team!