About Company
Naivas Supermarket is the largest supermarket chain in Kenya, committed to providing high-quality products, exceptional customer service, and value to our diverse customer base. With over 90 branches across the country, we are a household name, deeply embedded in the communities we serve. Our mission is to enhance the shopping experience for every Kenyan, offering a wide array of goods from fresh produce to electronics, all under one roof. We pride ourselves on our vibrant work culture, continuous innovation, and dedication to employee growth and development. Join Naivas and be a part of a team that is shaping the future of retail in Kenya.
Job Description
Are you a vibrant, energetic individual looking for an exciting entry point into the dynamic world of sales? Do you possess a natural knack for connecting with people and a burning desire to succeed? Naivas Supermarket, Kenya’s leading retail chain, is thrilled to announce an opportunity for enthusiastic individuals to join our growing team as Sales Promoters. This is a unique chance to kickstart your career, even if you have no prior experience! We believe in nurturing talent and providing the tools and training necessary for you to shine.
At Naivas, we are more than just a supermarket; we are a community-focused organization dedicated to providing quality products and exceptional service to millions of Kenyans daily. Our success is built on the passion and dedication of our people, and we are committed to fostering an environment where every team member can thrive. As a Sales Promoter, you will be the face of our brand, directly interacting with customers, showcasing our fantastic range of products, and driving sales through engaging and persuasive conversations. You’ll gain invaluable hands-on experience in customer engagement, product knowledge, and direct sales techniques – skills that are highly transferable and sought after in various industries.
We’re looking for individuals who are ready for an immediate start, eager to learn, and possess a positive, can-do attitude. If you’re a self-starter who enjoys a fast-paced environment and gets satisfaction from achieving targets, this role is for you. You’ll be instrumental in creating memorable shopping experiences, increasing brand visibility, and contributing directly to our sales objectives. This position offers not just a job, but a pathway to a rewarding career, with opportunities for advancement within our extensive retail network. Join us and become a part of a proudly Kenyan success story, where your energy and dedication will be recognized and rewarded. We provide comprehensive training to ensure you are well-equipped to excel in your role, regardless of your background. Your journey towards a fulfilling career in retail sales starts here!
Key Responsibilities
- Engage with customers in a friendly and professional manner to promote various products and services.
- Demonstrate product features and benefits, answering customer queries with accurate and compelling information.
- Actively drive sales by achieving daily and weekly targets.
- Maintain a clean, organized, and attractive product display area.
- Provide excellent customer service, ensuring a positive shopping experience.
- Gather customer feedback and report insights to management.
- Stay informed about new products, promotions, and competitor activities.
- Assist with inventory management and merchandising as required.
- Collaborate with the sales team to develop and implement effective promotional strategies.
Required Skills
- Excellent communication skills
- Strong interpersonal skills
- Enthusiastic and positive attitude
- Customer-focused approach
- Ability to work in a fast-paced retail environment
- Goal-oriented mindset
- Basic literacy and numeracy skills
- Willingness to learn and adapt
Preferred Qualifications
- High School Diploma or equivalent
- Previous experience in customer service or any public-facing role (e.g., hospitality, volunteering) is a plus but not required
- Ability to quickly learn about new products and promotions
- Fluency in Swahili and English
Perks & Benefits
- Competitive base salary plus attractive commission structure
- Comprehensive on-the-job training and mentorship
- Opportunities for career advancement within Naivas' extensive network
- Staff discounts on products
- A vibrant and supportive work environment
- Health and wellness programs
- Performance-based bonuses
How to Apply
If you are a driven and enthusiastic individual ready to launch your career in sales with Kenya’s leading supermarket chain, we encourage you to apply! Please click on the application link below to visit our careers page. Look for opportunities in sales or submit your CV directly through our portal. Ensure your application highlights your passion for sales and customer interaction, even if you have no prior experience. We are excited to welcome fresh talent to our team!