About Company
Lakeridge Health is a leading healthcare provider dedicated to ensuring the health and well-being of the Durham Region community. With five hospitals and a variety of community-based services, we are committed to providing outstanding care, exceptional experiences, and a healthier future for all. Our team of dedicated professionals works collaboratively to deliver compassionate, high-quality care in a dynamic and supportive environment. We foster a culture of respect, innovation, and continuous learning, recognizing that our employees are our greatest asset. Join Lakeridge Health, and become part of a team that truly makes a difference in people’s lives every single day. We are proud to be an equal opportunity employer and value diversity at our company.
Job Description
Are you an organized, compassionate, and detail-oriented administrative professional looking for a vital role in a fast-paced healthcare environment? Lakeridge Health is actively seeking a dedicated Part-Time Unit Secretary to join our team at the Ajax Pickering Hospital for an immediate start. This is an incredible opportunity to contribute directly to patient care by ensuring the smooth and efficient operation of a hospital unit. As a Unit Secretary, you will be the central hub of communication and coordination, providing essential administrative support to nurses, physicians, and other healthcare professionals. Your exceptional organizational skills and ability to thrive under pressure will be critical in managing patient records, coordinating appointments, and handling general office duties. This role offers the chance to be at the heart of our operations, supporting our frontline staff and ensuring patients receive the best possible care. If you are a proactive problem-solver with a strong commitment to service excellence and are ready to jump into a rewarding part-time position, we encourage you to apply. Experience the satisfaction of knowing your work directly impacts patient outcomes and supports a vibrant healthcare team.
Key Responsibilities
- Manage and maintain accurate patient charts, including admission, transfer, and discharge documentation.
- Act as a central communication point, answering phones, redirecting calls, and relaying messages accurately to healthcare team members, patients, and families.
- Schedule and coordinate patient appointments, tests, and procedures, ensuring timely and efficient flow.
- Order and maintain an adequate supply of unit-specific forms, office supplies, and patient care materials.
- Perform data entry and manage electronic health records (EHR) systems with precision and confidentiality.
- Assist with the preparation of patient care reports and documentation as required.
- Maintain a clean, organized, and efficient work environment on the nursing unit.
- Provide administrative support to nurses, physicians, and other allied health professionals.
- Ensure compliance with all hospital policies, procedures, and patient confidentiality (PHIPA) regulations.
- Support the welcoming and orientation of new patients and their families to the unit.
Required Skills
- High school diploma or equivalent
- Minimum of 6 months experience in an administrative or office support role, preferably within a healthcare setting
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
- Excellent organizational and time management skills with the ability to prioritize tasks effectively
- Exceptional verbal and written communication skills
- Strong attention to detail and accuracy
- Ability to work independently and as part of a multidisciplinary team
- Demonstrated ability to maintain confidentiality and handle sensitive information with discretion
- Basic knowledge of medical terminology
Preferred Qualifications
- Medical Office Administration or Health Unit Coordinator diploma/certificate from a recognized college.
- Previous experience working in a hospital or clinical environment.
- Familiarity with hospital information systems (e.g., Meditech, Cerner, EPIC).
- Experience with scheduling and patient registration software.
- Bilingualism (English/French) is an asset.
Perks & Benefits
- Competitive hourly wages and a comprehensive pension plan (HOOPP).
- Opportunity to work within a leading regional healthcare organization.
- A supportive and collaborative work environment.
- Access to professional development and continuous learning opportunities.
- Meaningful work that directly contributes to patient care and community health.
- Employee wellness programs.
- Paid time off and holiday pay (as per part-time employment standards).
How to Apply
To apply for this exciting opportunity and become a vital part of the Lakeridge Health team, please click on the application link below. We thank all applicants for their interest; however, only those selected for an interview will be contacted. Lakeridge Health is committed to providing a diverse and inclusive workplace. We are an equal opportunity employer and welcome applications from all qualified individuals.