About Company
The Centre intégré de santé et de services sociaux (CISSS) de l’Outaouais is a public health and social services network dedicated to the well-being of the Gatineau and wider Outaouais region’s population. Our mission is to provide accessible, high-quality, and integrated health and social services across all age groups and diverse needs. We are committed to fostering a compassionate, inclusive, and professional environment for both our service users and our dedicated employees. With a focus on community-centered care, innovation, and continuous improvement, CISSS de l’Outaouais plays a vital role in supporting individuals and families through various life stages and challenges. Join our team and contribute to a healthier, stronger community.
Job Description
Are you passionate about making a tangible difference in the lives of individuals and families within your community? The CISSS de l’Outaouais is seeking a dedicated and empathetic Community Support Worker to join our dynamic team in Gatineau, Quebec. In this crucial role, you will provide essential support and guidance to clients navigating various personal and social challenges, promoting their autonomy, well-being, and successful integration into society.
This position involves working directly with individuals in their homes, community settings, or our facilities, assisting them with daily living activities, developing life skills, accessing resources, and fostering positive social connections. You will be a key advocate for our clients, ensuring their voices are heard and their needs are met with dignity and respect. The ideal candidate will possess strong interpersonal skills, a genuine desire to help, and the ability to work collaboratively within a multidisciplinary team. If you are looking for a rewarding career where your compassion and skills can truly impact lives, we encourage you to apply and become an integral part of our commitment to community health and social services.
Key Responsibilities
- Provide direct support and assistance to clients in various community and home settings, promoting their independence and quality of life.
- Develop and implement personalized intervention plans in collaboration with clients, their families, and the multidisciplinary team.
- Assist clients with daily living activities, including personal care, household management, meal preparation, and medication management.
- Facilitate access to community resources, such as housing, employment, education, and recreational activities.
- Support clients in developing essential life skills, coping strategies, and social competencies.
- Monitor client progress, document observations, and report any significant changes or concerns to the appropriate team members.
- Act as a liaison between clients, their families, and other service providers, ensuring coordinated and holistic care.
- Participate in case conferences and team meetings to review client needs and adjust support plans as required.
- Adhere to all organizational policies, procedures, and ethical guidelines, ensuring client confidentiality and safety.
- Engage in continuous professional development to enhance skills and knowledge related to community support work.
Required Skills
- Diploma of College Studies (DEC) in Special Education, Social Work, or a related field, or equivalent experience.
- Minimum of 1 year of experience working in a community support, social services, or healthcare setting.
- Excellent communication and interpersonal skills, with a strong ability to build rapport and trust.
- Demonstrated empathy, patience, and a non-judgmental approach to client care.
- Ability to work independently and as part of a multidisciplinary team.
- Strong organizational and problem-solving abilities.
- Proficiency in both French and English (oral and written) is highly desirable.
- Valid driver's license and access to a reliable vehicle for community visits.
Preferred Qualifications
- Experience with mental health first aid or crisis intervention training.
- Knowledge of local community resources and support networks in the Outaouais region.
- Previous experience working with diverse populations or individuals with specific needs (e.g., mental health, developmental disabilities, seniors).
- Certification in CPR and First Aid.
Perks & Benefits
- Competitive salary and comprehensive benefits package (group insurance, pension plan).
- Generous vacation and sick leave entitlements.
- Opportunities for professional development and continuous learning.
- A supportive and collaborative work environment.
- Meaningful work that directly impacts the community.
- Access to employee assistance programs.
- Work-life balance initiatives.
How to Apply
Interested candidates are invited to apply directly through the CISSS de l’Outaouais official careers portal. Please ensure your resume and cover letter clearly outline your qualifications and experience relevant to this role. Only selected candidates will be contacted for an interview. We thank all applicants for their interest.