About Company
Washington Express is a premier same-day courier and delivery service proudly serving the Washington, D.C. metropolitan area since 1983. We are committed to providing fast, reliable, and professional delivery solutions for businesses of all sizes, from critical legal documents to time-sensitive medical supplies and general office materials. Our extensive fleet, including an integral team of dedicated bicycle couriers, ensures we can navigate the bustling streets of D.C. efficiently and sustainably. At Washington Express, we pride ourselves on our exceptional customer service, advanced tracking technology, and our deep understanding of local logistics, making us the trusted choice for urgent deliveries across the nation’s capital. Join our team and become a vital part of a company that values speed, precision, and environmental responsibility, contributing to the pulse of one of the world’s most dynamic cities.
Job Description
Are you an energetic, reliable individual with a passion for cycling and a keen understanding of Washington, D.C.’s intricate urban landscape? Washington Express is seeking a dedicated Bicycle Document Courier to join our dynamic team. In this pivotal full-time role, you will be responsible for the swift, secure, and accurate pickup and delivery of sensitive documents and small packages throughout the heart of Washington, D.C. This isn’t just a delivery job; it’s an opportunity to be the visible and vital face of our company on the streets, ensuring our clients’ critical materials reach their destinations on time, every time. You will expertly navigate city traffic, utilize your comprehensive knowledge of D.C. routes, and embody our unwavering commitment to efficiency, professionalism, and client satisfaction. This role demands excellent physical stamina, exceptional navigational skills, and a strong sense of responsibility and accountability. If you thrive in an active, independent environment, enjoy the challenge of urban cycling, and are ready to contribute to a vital service that keeps the city’s businesses moving forward, we strongly encourage you to apply.
Key Responsibilities
- Execute timely and accurate pickup and delivery of documents, mail, and small packages via bicycle within the Washington, D.C. metropolitan area.
- Efficiently plan and optimize delivery routes to meet strict deadlines while strictly adhering to all traffic laws and safety regulations.
- Maintain clear, professional, and courteous communication with dispatch personnel, clients, and internal teams throughout the delivery process.
- Handle sensitive and confidential documents and packages with the utmost care, discretion, and integrity.
- Accurately complete all necessary delivery logs, obtain required signatures, and process any associated paperwork.
- Conduct thorough pre-ride inspections and perform basic maintenance of your bicycle to ensure continuous operational readiness and safety.
- Represent Washington Express with professionalism, a positive attitude, and exceptional customer service at all times.
- Report any issues, delays, or incidents to dispatch immediately to ensure prompt resolution.
Required Skills
- Proven ability to navigate Washington, D.C. effectively and efficiently, including knowledge of major landmarks and routes.
- Excellent physical stamina and comfort with prolonged cycling in varying urban weather conditions.
- Strong organizational skills and meticulous attention to detail.
- Ability to read maps and competently use GPS navigation tools/applications.
- Punctual, highly reliable, and possessing a strong, proactive work ethic.
- Basic bicycle maintenance knowledge and ability to perform minor repairs.
- Effective verbal communication skills for interacting with clients and dispatch.
Preferred Qualifications
- Prior experience (6+ months) as a bicycle courier or in a similar fast-paced delivery role.
- Familiarity with courier software or mobile dispatch applications.
- A high school diploma or equivalent.
Perks & Benefits
- Competitive hourly wage with potential for performance-based incentives.
- Opportunities for professional development and career advancement within our growing company.
- A dynamic, engaging, and active work environment, promoting a healthy lifestyle.
- Comprehensive health, dental, and vision insurance options.
- Paid time off and holiday pay.
- Company-provided uniforms and essential safety equipment.
How to Apply
Ready to hit the streets of D.C. and become a crucial part of our dedicated team? We invite you to apply! Please click on the application link below to submit your resume and cover letter. We look forward to reviewing your application and potentially welcoming you to the Washington Express family!