About Company
American Medical Response (AMR) is the nation’s leading medical transportation company, dedicated to providing compassionate, quality medical care and transportation services to more than 400 communities across 40 states and the District of Columbia. With a rich legacy built on innovation, clinical excellence, and an unwavering commitment to patient-centered care, AMR proudly stands at the forefront of both emergency and non-emergency medical services. In Colorado Springs, we serve our community with unparalleled dedication, ensuring timely, safe, and professional transport for those in need. Joining our team means becoming a vital link in the chain of care that truly makes a significant difference in people’s lives every single day. We are more than a service; we are a lifeline.
Job Description
Are you a compassionate, highly reliable, and responsible individual eager to contribute to essential community services? American Medical Response (AMR) in Colorado Springs is actively seeking dedicated Patient Transport Drivers to join our vital team. In this crucial role, you will be responsible for providing safe, timely, and comfortable transportation for patients to and from a variety of destinations, including medical appointments, treatment facilities, and their homes. This position involves operating specialized non-emergency medical vehicles, expertly assisting patients with mobility challenges, and ensuring their well-being and comfort throughout the entire transport process. You will work closely with medical professionals, patients, and their families, embodying AMR’s core values of exceptional patient care and professional service. This is far more than just a driving job; it’s a profoundly rewarding opportunity to make a tangible, positive impact on people’s lives when they are most vulnerable. We offer comprehensive training, a supportive and collaborative work environment, and significant opportunities for career growth within the dynamic emergency medical services field. If you are searching for a meaningful career where your actions directly contribute to community health and safety, we strongly encourage you to apply today and become a part of our life-saving mission!
Key Responsibilities
- Safely operate non-emergency medical transport vehicles, strictly adhering to all traffic laws, company policies, and safety protocols.
- Skillfully assist patients with boarding and exiting the vehicle, utilizing appropriate lifting and moving techniques and specialized equipment (e.g., wheelchairs, stretchers) with care and professionalism.
- Secure patients and all medical equipment properly to ensure maximum safety and stability throughout the transport duration.
- Communicate effectively, courteously, and empathetically with patients, their families, medical staff, and dispatch personnel.
- Maintain a meticulously clean, organized, and properly stocked vehicle, conducting thorough daily inspections and promptly reporting any maintenance or equipment issues.
- Complete all required paperwork and electronic documentation accurately, thoroughly, and in a timely manner, ensuring patient confidentiality (HIPAA compliance).
- Respond to dispatch calls efficiently and follow assigned routes, prioritizing patient needs and optimizing travel time.
- Adhere rigorously to patient privacy laws (HIPAA) and maintain strict confidentiality of all patient information.
- Provide basic first aid or support as needed, always under supervision and strictly within the defined scope of practice.
- Be available for scheduled shifts, which may include evenings, weekends, and holidays, demonstrating flexibility and commitment.
Required Skills
- Valid Driver's License (Class D or equivalent) with a clean driving record, verifiable through DMV records.
- Current CPR/BLS certification (or the ability to obtain certification within a specified period upon hire).
- Excellent interpersonal, communication, and active listening skills, with a patient-first approach.
- Proven ability to safely lift and move patients with assistance, consistently utilizing proper body mechanics and available equipment.
- Strong navigational skills and thorough familiarity with the Colorado Springs area and surrounding regions.
- High school diploma or GED equivalent, demonstrating foundational literacy and numeracy.
- Demonstrated reliability, punctuality, and a strong work ethic.
- A genuinely compassionate and patient-focused demeanor, with a commitment to providing excellent care.
Preferred Qualifications
- Previous experience (6+ months) in patient transport, healthcare, or a related service-oriented field.
- EMT-Basic certification, enhancing clinical understanding and patient care capabilities.
- Basic knowledge of common medical terminology and procedures.
- Experience operating vehicles requiring a commercial driver's license (CDL) if applicable for certain transport vehicles.
- Familiarity with electronic patient care reporting (ePCR) systems or similar digital documentation platforms.
Perks & Benefits
- Competitive hourly wage commensurate with experience and dedication.
- Comprehensive health, dental, and vision insurance plans for you and your family.
- Generous paid time off (PTO) and paid holiday benefits.
- 401(k) retirement plan with an attractive company match to support your future.
- Significant opportunities for career advancement, professional development, and continuing education within the EMS field.
- Company-sponsored life insurance and disability benefits for your peace of mind.
- Employee assistance program (EAP) providing support for personal and work-related challenges.
- Uniforms provided to ensure a professional appearance.
- A truly supportive, collaborative, and team-oriented work environment.
- The profound satisfaction of making a tangible difference in your community every single day.
How to Apply
Ready to embark on a rewarding career and make a real impact in the Colorado Springs community? We invite all qualified and passionate candidates to apply directly through our official careers portal. Please click on the application link below to submit your detailed resume and complete the online application form. Ensure your application thoroughly highlights your relevant experience, driving record, and unwavering commitment to exceptional patient care. We are excited to review your application and potentially welcome you to the AMR team!