About Company
Black Bear Diner is a fast-growing, family dining concept that offers a unique and memorable experience to our guests. We’re known for our home-style, comfort food portions, and our friendly, attentive service delivered in a cozy, rustic atmosphere reminiscent of a charming bear-themed lodge. We pride ourselves on creating a welcoming environment for both our guests and our dedicated team members. Join us and become part of a family that values genuine hospitality and delicious, hearty meals!
Job Description
Are you passionate about providing exceptional dining experiences? Black Bear Diner in Sacramento, California, is actively seeking enthusiastic and dedicated Restaurant Servers to join our team. We are particularly excited to welcome talented individuals from diverse backgrounds, including those currently living abroad or recently arrived in the U.S. (referred to in the title as ‘Hiring Now for Foreigners – Montreal, Quebec’ to indicate our global outreach for talent, while the position is based here in Sacramento). This is an excellent opportunity for individuals who thrive in a fast-paced, friendly environment and are committed to delivering outstanding customer service. As a Server, you will be the face of Black Bear Diner, guiding guests through our delicious menu, ensuring their meals are served promptly and accurately, and creating a warm, memorable visit from start to finish. If you’re looking for a place where your hard work is appreciated and you can grow within a supportive team, we encourage you to apply. We are committed to fostering an inclusive workplace where everyone feels valued and has the opportunity to succeed.
Key Responsibilities
- Warmly greet and welcome guests upon their arrival, seating them appropriately.
- Present menus, answer questions about food and beverages, and make recommendations.
- Take accurate food and beverage orders using our POS system.
- Deliver food and beverages to tables in a timely and efficient manner.
- Anticipate guest needs and respond promptly and courteously to all requests.
- Handle guest complaints or concerns professionally and escalate to management when necessary.
- Process payments, operate the cash register, and manage cash and credit card transactions accurately.
- Maintain cleanliness and organization of dining areas, including tables, chairs, and server stations.
- Collaborate effectively with kitchen staff and other team members to ensure smooth service flow.
- Adhere to all food safety and sanitation guidelines.
- Assist with opening and closing duties as required.
Required Skills
- Excellent verbal communication and interpersonal skills.
- Ability to work effectively in a fast-paced, high-volume restaurant environment.
- Strong customer service orientation with a friendly and approachable demeanor.
- Ability to stand, walk, and carry trays for extended periods.
- Basic math skills for handling transactions and calculating bills.
- Team-oriented attitude and willingness to support colleagues.
- Reliable attendance and punctuality.
Preferred Qualifications
- Prior experience (6 months to 1 year) as a server in a full-service restaurant.
- Familiarity with POS (Point of Sale) systems.
- Current California Food Handler Card or ability to obtain one upon hire.
Perks & Benefits
- Competitive hourly wage plus excellent tips.
- Flexible scheduling options.
- Employee meal discounts.
- Opportunities for career growth and advancement.
- Supportive and friendly team environment.
- Comprehensive training program.
- Health benefits for eligible full-time employees.
How to Apply
Interested candidates are invited to apply directly through our official careers portal. Please click on the application link below to submit your resume and complete the online application form. Ensure all required fields are filled accurately.