About Company
McDonald’s is a global foodservice retailer with over 38,000 locations in more than 100 countries. More than 90% of McDonald’s restaurants worldwide are owned and operated by independent local business owners. We are committed to being a good neighbor and a valuable part of the communities we serve, offering delicious food, convenience, and a welcoming environment for millions of customers daily. Our Kansas City locations are proud to uphold these values, offering quality service and a friendly face to every guest, including those seeking a delicious McCafe beverage. Join our team and become a part of a company that values its people and strives for excellence in everything we do.
Job Description
Are you passionate about crafting the perfect cup of coffee and delivering exceptional customer service? Do you thrive in a fast-paced environment where your energy and enthusiasm can shine? We are currently seeking a dynamic and detail-oriented Barista to join our McCafe team in Kansas City, Missouri. This is an incredible opportunity to hone your barista skills, learn the ins and outs of McCafe operations, and contribute to a beloved global brand right in your local community.
As a Barista, you will be the face of our McCafe, responsible for preparing a wide range of coffee and specialty beverages with precision and speed, always ensuring the highest quality. You’ll greet customers with a smile, take orders accurately, and process transactions efficiently, all while maintaining a clean and organized workspace. We believe that a great cup of coffee starts with a great experience, and your role will be central to creating that for every guest. Beyond beverage preparation, you’ll assist with stocking, inventory, and upholding our rigorous standards of food safety and hygiene. This role demands a keen eye for detail, a friendly demeanor, and the ability to work collaboratively with our larger McDonald’s crew. Whether you’re an experienced barista or a quick learner with a passion for coffee, we offer comprehensive training and a supportive environment to help you succeed. Embrace the opportunity to become a valued member of a team that’s dedicated to serving delicious food and beverages with a side of genuine hospitality. If you’re ready to brew success with us, we encourage you to apply!
Key Responsibilities
- Prepare and serve a variety of hot and cold beverages, including coffee, espresso drinks, teas, and smoothies, following McCafe recipes and standards.
- Operate coffee machines, blenders, and other equipment safely and efficiently.
- Greet customers warmly, take accurate orders, and process payments using the point-of-sale (POS) system.
- Maintain cleanliness and organization of the McCafe area, including equipment, counters, and serving stations.
- Ensure all McCafe products are fresh and properly stocked; manage inventory and minimize waste.
- Adhere strictly to all food safety and hygiene regulations.
- Provide exceptional customer service, respond to customer inquiries, and resolve any issues promptly and courteously.
- Collaborate with the broader McDonald's team to ensure smooth restaurant operations.
- Assist with other general restaurant duties as needed during peak times or short staffing.
- Uphold McDonald's brand standards and commitment to quality and service.
Required Skills
- Strong customer service skills and a friendly, outgoing personality.
- Ability to work effectively in a fast-paced environment.
- Excellent communication and interpersonal skills.
- Basic math skills for handling transactions and counting change.
- Ability to stand for extended periods and lift up to 25 pounds.
- Willingness to learn and adapt to new procedures and products.
- Reliable and punctual with a strong work ethic.
Preferred Qualifications
- Previous experience as a barista or in a food service role.
- Familiarity with coffee preparation techniques and espresso machines.
- High school diploma or equivalent.
- Flexibility to work various shifts, including mornings, evenings, weekends, and holidays.
Perks & Benefits
- Competitive hourly wages.
- Flexible scheduling options to support work-life balance.
- Comprehensive training and opportunities for skill development.
- Potential for career advancement within McDonald's.
- Employee meal discounts.
- Access to educational assistance programs (Archways to Opportunity).
- Positive and supportive team environment.
How to Apply
Ready to bring your passion for coffee and customer service to our McDonald’s McCafe team? We encourage all qualified candidates to apply directly through our online application portal. Please click on the application link below to submit your resume and complete your application. We look forward to reviewing your application and potentially welcoming you to our team!