About Company
Expedia Group is a global travel technology company. We believe travel is a force for good. So, we’re building a world of limitless travel choices and unforgettable experiences. With our diverse portfolio of brands including Expedia, Hotels.com, Vrbo, and more, we help millions of travelers find and book their ideal trips every day. Our mission is to power global travel for everyone, everywhere. We’re a team of innovators, dreamers, and doers, constantly evolving our technology to enhance the traveler journey and support our vast network of partners. Join us and be a part of transforming the travel industry.
Job Description
Are you a highly motivated and experienced Systems Analyst looking for an exciting opportunity to advance your career with a global leader in travel technology? Expedia Group is seeking a dedicated and skilled Systems Analyst to join our dynamic team in Glasgow, Scotland. This is a unique opportunity for talented individuals requiring a Skilled Worker Visa, as sponsorship will be provided for the right candidate.
In this pivotal role, you will be instrumental in ensuring the smooth operation, optimal performance, and continuous improvement of our critical IT systems and infrastructure. You will work closely with cross-functional teams, including engineering, operations, and business stakeholders, to diagnose issues, implement solutions, and contribute to strategic system enhancements. This position demands a keen eye for detail, strong problem-solving abilities, and a proactive approach to system management and support.
You will be responsible for a wide range of tasks, from troubleshooting complex system issues to deploying new technologies and maintaining comprehensive documentation. Our ideal candidate thrives in a fast-paced environment, possesses excellent communication skills, and is committed to delivering exceptional technical support and innovative solutions. If you are passionate about technology, eager to make a significant impact on a global scale, and ready to embark on a challenging yet rewarding journey in the heart of Scotland, we encourage you to apply. Join Expedia Group and help us continue to build a world of travel possibilities.
Key Responsibilities
- Provide advanced troubleshooting and resolution for complex system issues across various platforms and applications.
- Monitor system performance, identify potential bottlenecks, and implement proactive measures to ensure high availability and reliability.
- Manage and maintain operating systems (Windows Server, Linux) and associated software, ensuring security patches and updates are applied.
- Collaborate with development and infrastructure teams to deploy new systems, applications, and updates, ensuring seamless integration and minimal disruption.
- Develop and maintain comprehensive system documentation, including configurations, procedures, and troubleshooting guides.
- Participate in on-call rotation for critical incident response and provide out-of-hours support as needed.
- Implement and enforce security best practices to protect company data and systems.
- Automate routine tasks through scripting (e.g., PowerShell, Python) to improve efficiency and reduce manual effort.
- Work with vendors and external partners to resolve technical issues and evaluate new technologies.
- Contribute to capacity planning and disaster recovery initiatives.
Required Skills
- Minimum 3 years of experience as a Systems Analyst or similar role.
- Proficiency in administering and troubleshooting Windows Server operating systems.
- Experience with Linux/Unix environments (e.g., Ubuntu, CentOS, RedHat).
- Strong understanding of networking concepts (TCP/IP, DNS, DHCP, VPN, firewalls).
- Familiarity with database management systems (SQL Server, MySQL) and basic querying.
- Demonstrated experience with scripting languages (e.g., PowerShell, Python, Bash).
- Excellent analytical, problem-solving, and communication skills.
- Ability to work independently and as part of a collaborative global team.
Preferred Qualifications
- Bachelor's degree in Computer Science, Information Technology, or a related field.
- Experience with cloud platforms such as AWS, Azure, or Google Cloud.
- ITIL Foundation certification or experience with IT service management frameworks.
- Familiarity with virtualization technologies (e.g., VMware, Hyper-V).
- Experience with monitoring tools (e.g., Splunk, Datadog, Grafana).
- Knowledge of DevOps principles and CI/CD pipelines.
Perks & Benefits
- Competitive salary and performance-based bonuses.
- Comprehensive health, dental, and vision insurance.
- Generous paid time off and public holidays.
- Pension scheme with company contributions.
- Employee stock purchase plan (ESPP).
- Travel discounts and perks on Expedia Group products.
- Learning and development opportunities, including technical training and certifications.
- Modern office environment in Glasgow with collaborative workspaces.
- Relocation assistance and Skilled Worker Visa sponsorship for eligible candidates.
How to Apply
Interested candidates are encouraged to click on the application link below to submit their resume and cover letter. Please highlight your relevant experience and explain why you are a great fit for this role and Expedia Group. We look forward to reviewing your application!