About Company
Emergn is a global leader in digital transformation, helping some of the world’s most exciting businesses to deliver their most important work faster and more efficiently. With a significant presence across multiple continents, including a thriving operation in Riga, Latvia, we are committed to fostering a culture of innovation, continuous learning, and impactful collaboration. At Emergn, we believe in ‘the way we work’ – a unique approach that enables our clients to achieve measurable outcomes and sustainable change. Our team is composed of passionate experts who thrive on solving complex problems and delivering exceptional value. Join our diverse and dynamic team to contribute to shaping the future of business through technology and strategic consulting.
Job Description
Are you a highly motivated and results-oriented individual with a knack for initiating conversations and a passion for sales? Emergn is seeking a dedicated Appointment Setter to join our growing remote team in Latvia. In this crucial “Work from Home” role, you will be at the forefront of our sales process, identifying and engaging potential clients who can benefit from Emergn’s transformative digital solutions. You will be responsible for outbound prospecting, qualifying leads, and expertly scheduling initial meetings and demonstrations for our senior sales representatives. This is more than just making calls; it’s about building rapport, understanding client needs, and strategically positioning Emergn as the ideal partner to drive digital success. We provide comprehensive training and support to ensure your success, equipping you with the tools and knowledge to excel in a competitive market. If you thrive in a remote environment, possess exceptional communication skills, are driven by setting impactful appointments, and eager to contribute to a forward-thinking global company, we invite you to be a vital part of our continued success story.
Key Responsibilities
- Conduct outbound calls, emails, and social outreach to pre-qualified leads to generate new business opportunities.
- Qualify prospects based on established criteria, assessing their needs, pain points, and potential fit for Emergn's services.
- Skillfully navigate gatekeepers and decision-makers to secure high-quality appointments for the sales team.
- Maintain accurate and detailed records of all interactions, lead statuses, and scheduled appointments within our CRM system (e.g., Salesforce).
- Collaborate closely with the sales and marketing teams to optimize lead generation strategies, refine messaging, and ensure seamless handoffs.
- Continuously learn about Emergn's comprehensive offerings, industry trends, and the evolving market landscape to effectively articulate value propositions.
- Meet or exceed weekly and monthly targets for qualified appointments set.
Required Skills
- Proven experience in a sales, telemarketing, or customer service role, ideally with an outbound focus.
- Exceptional verbal and written communication skills in English, with a professional and persuasive tone.
- Strong active listening skills and the ability to effectively handle objections.
- Proficiency with CRM software (e.g., Salesforce, HubSpot) and Google Workspace or Microsoft Office Suite.
- Self-motivated, disciplined, and capable of working independently and effectively in a remote setting.
- Goal-oriented with a strong desire to achieve and exceed targets.
- Excellent time management and organizational skills.
Preferred Qualifications
- Previous experience as an Appointment Setter or Sales Development Representative (SDR) in the IT services, software, or B2B sector.
- Fluency in an additional language relevant to the Latvian market (e.g., Latvian, Russian).
- Familiarity with digital transformation concepts, agile methodologies, or consulting services.
- A bachelor's degree in Business, Marketing, or a related field.
Perks & Benefits
- Competitive salary and attractive performance-based incentives.
- Fully remote work model, offering flexibility and promoting work-life balance.
- Comprehensive training programs and extensive professional development opportunities to foster career growth.
- A supportive, collaborative, and diverse international team environment.
- Access to modern tools, technologies, and resources.
- Opportunity to contribute to high-impact projects with leading global clients.
- Regular team-building activities and virtual social events.
How to Apply
If you are a proactive and driven individual looking for a challenging yet rewarding remote role, we encourage you to apply! Please click on the application link below to submit your resume and cover letter. We look forward to reviewing your application and exploring how your skills can contribute to Emergn’s success.